dangdutPrivacy Policy

This page describes what we collect when you use dangdut and how we keep that data protected. We take privacy seriously because our users trust us with sensitive information—email addresses, phone numbers, identity documents for KYC verification, and payment details for deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.

We collect data only to operate our platform, verify your identity, process payments, and comply with local law. We do not sell your information to third parties for marketing purposes. We do not share your account credentials or betting history with anyone outside our team unless required by law or to protect our platform from fraud.

Our policy explains what data we collect, how we use it, who has access to it, how long we keep it, and what rights you have. If you have questions after reading this page, our support team is available via the chat window in your dangdut account.

What we collect and how we use it

We collect your email address, phone number, and password when you open an account on dangdut. We use your email to send account notifications—deposit confirmations, withdrawal updates, and security alerts. We use your phone number to verify your identity during KYC and to contact you if we detect suspicious activity on your account.

During KYC verification, we collect identity documents (national ID, passport, or driver's licence) and sometimes proof of address (utility bill, bank statement). We verify these documents to comply with anti-money-laundering regulations and to prevent fraud. We do not use this information for any purpose other than verification; we store it securely and delete it according to our retention schedule.

We log your betting history—every wager, spin, or draw result—so you can review your account activity anytime. We use this data to settle payouts, prevent fraud, and respond to disputes. We also use it to comply with gaming regulations that require operators to maintain play records.

We collect technical data—your IP address, device type, browser version, and connection type—so we can optimise our dangdut platform for different devices and networks. We use this data to diagnose connection problems and improve performance, especially for mobile users in Jakarta, Surabaya, Bandung, and Medan.

Email address

Used for account notifications, password reset, and KYC contact. We do not share it with third parties without your consent.

Identity documents

Collected for KYC compliance. Stored securely and deleted per our retention schedule once verification is complete.

Betting history

Recorded to settle payouts, prevent fraud, and comply with gaming regulations. Accessible only to you and our compliance team.

Technical data

IP address, device type, browser—used to optimise performance and diagnose issues. Stored mobile bankingefly and aggregated for analytics.

How we protect your data and your rights

We store your data on encrypted servers and restrict access to authorised staff only. Our team members sign confidentiality agreements and receive training on data protection. We use HTTPS encryption for all communication between your device and our dangdut servers, and we employ firewalls and intrusion detection to prevent unauthorised access.

Our servers may be located outside your jurisdiction. By using dangdut, you consent to your data being transferred to and stored in countries where data-protection laws may differ from your own. However, we apply the same security and privacy standards regardless of server location.

You have the right to request a copy of the data we hold about you. You can also request corrections if your information is inaccurate, request deletion of your data (subject to legal retention requirements), or ask us to stop using your data for marketing (though we do not market to you anyway). To exercise these rights, contact our support team via the chat in your dangdut account or email us at the address provided in our Terms.

Cookies and tracking

We use cookies to remember your login session so you do not have to re-enter your credentials every time you open our app or website. We also use cookies to track site usage—how many users access dangdut, which games are popular, how long sessions last—so we can improve our platform. These cookies do not identify you personally; they are anonymised.

We do not use cookies for retargeting or cross-site tracking. We do not allow third-party advertisers to place tracking cookies on our platform. You can disable cookies in your browser settings, though this may affect platform functionality.

Third-party processors

We work with payment processors, email services, and compliance software to operate dangdut. These third parties have access to your data only to the extent necessary to perform their service—for example, payment processors see your transaction amount and method, but not your password. We require all third parties to sign data-processing agreements and maintain security standards equal to our own.

We also comply with requests from law-enforcement or regulatory authorities when presented with proper legal process. We may disclose your data if required by law, if we believe it is necessary to protect public safety, or if we detect activity that violates our Terms.

Retention and deletion

We keep your account data as long as your account is active. If you request account deletion, we retain the minimum information required by law—usually betting history and payment records for a set period to comply with gaming regulations. Personal information like email and identity documents are deleted within months after account closure, unless we are required by law to keep them longer.

Our privacy policy applies only to data we collect directly. If you link your dangdut account to social media or use a third-party login service, that provider's privacy policy also applies to their data. We encourage you to review their policies.

We update this privacy policy from time to time to reflect changes in our practices or the law. We will notify you of material changes via email or a prominent notice on our dangdut platform. Continued use of our platform after updates means you accept the revised policy.

Related legal documents